Glacier Express : Conditions

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  • Seat reservation fees are non-refundable and non-changeable.


  • Reservation fees are non-refundable.
  • Reservation tickets cannot be refunded or reissued if lost or stolen.
  • Unused tickets are 75% refundable if received by the issuing office before the first day of validity printed on the ticket.
  • Tickets returned after the first day of validity can only be refunded if they have been endorsed as 'not used' by a railway official at the station of departure on/or prior to the first day of validity.
  • Refund request must be submitted within 1 month from the last day of validity of the tickets. Thereafter, no refund is possible