Trans-Siberian Express on board The Golden Eagle : Conditions

Payment & Ticketing


Deposit and Full Payment Details:
A non-refundable deposit is required within 5 days of confirmation, with the full balance payable 75 days prior to departure. Bookings made within 75 days of departure date will require full payment prior to confirmation.
Silver - $2500.00 per person
Gold - $4000.00 per person
Imperial - $8000.00 per person

Travel Insurance:
It is a condition of your booking and your responsibility to ensure that you have current and valid Travel Insurance to cover your booking with us. Cover can be arranged on your behalf however if you take an alternative policy coverage it must be the maximum available, with a minimum of US$50,000 or equivalent for medical expenses.

We reserve the right to decline to accept a booking if adequate proof of such current and valid Travel Insurance is not provided to us if requested. If requested, you must supply us with the name, address and telephone number of your insurers, your policy number and the 24 hour medical emergency telephone number. Any pre-existing medical conditions must be declared to us and to your insurer; failure to do so may invalidate your travel insurance policy. It is very important that we have all insurance and emergency contact details prior to departure. Please note that we do not check individual policies for suitability. Please remember to bring with you either the original or a copy of your travel insurance policy, stating clearly the company, policy number and 24 hour medical emergency telephone number.

If in the reasonable opinion of any person in authority (including the Tour Manager acting in accordance with the opinion of a medical practitioner) your physical and or mental condition means that you should not continue with the tour we may require that you leave the tour as soon as possible. In such circumstances, we will not be liable for any refund, compensation or costs incurred by you whatsoever.

Passport & Visa Information:
A passport with a minimum of 6 months validity is required for all tours. Visas may be required for some itineraries. We do not take any responsibility for passengers in possession of incorrect and invalid visas. Our reservations department is able to provide support and advice regarding visa requirements.

Minimum Passenger Requirements:
All tours require a minimum passenger number to operate. Should this not be reached, we will offer possible alternatives. If an alternative is not suitable, a full refund may be offered. Rail Europe will not issue a refund unless and until Rail Europe receives the refunded sum in full from the supplier.

Cancellation & Amendments


Days prior to departure Cancellation fees per person
75+ days Loss of deposit
75 days or less 100% of the total


If you wish to alter your booking (eg, a change of date or transfer details) we may allow this at our reasonable discretion. It may not be possible to make changes close to the departure date and no changes can be made or accepted within 50 days of departure. An amendment fee may be charged to cover any fees or costs incurred.