TranzAlpine : Conditions
Payment & Ticketing
Conditions:
- Full payment is required 7 days from advice of confirmation. If full payment is not received Rail Plus holds the right to cancel your booking.
- Any bookings made within 5 days prior to departure require full payment prior to confirmation.
Travel insurance providing appropriate cover is strongly recommended.
Cancellation & Amendments
Conditions:
- Change in date of travel, passenger names and a reduction in journey length (stopping at an earlier station).
| 5 days + prior to departure | No Fee |
|---|---|
| 4 days or less prior to departure | Non-changeable, 100% charge applies |
- Change in service, direction or reduction in passenger numbers. Please remember that a change in date of travel and reduction in journey length becomes a cancellation fee if within 5 days of departure.
- All cancellations must be advised directly to Rail Plus.
| Unpaid bookings | No Fee |
|---|---|
| 5 days + prior to departure | 15% Cancellation fee |
| 4 days or less prior to depature or No Show | 100% Cancellation fee |